Manufacturing & Distribution

High-volume PO invoices, matched and posted without a person in the loop

Profile
Multi-plant manufacturer or distributor
Invoice volume
10,000–60,000 invoices / year
Typical systems
SAP, Oracle, Microsoft Dynamics, NetSuite
Manufacturing & Distribution case study

18.4%

average exception rate; Best-in-Class run 47% lower

1.8x

more invoices straight through at Best-in-Class teams

8.2 days

average processing time; Best-in-Class are 79% faster
Introduction

Manufacturing runs on three-way match, and three-way match is where AP teams lose their week. It is also the single most automatable part of the process — which is why this is the vertical where ORVIX AI pays for itself fastest.

The challenge

A quantity off by two units stops an invoice for three days and a human has to find out why.

A plant receives thousands of PO-backed invoices a month against goods receipts that rarely line up perfectly: partial deliveries, freight added after the fact, unit-of-measure mismatches, price changes the buyer never pushed back to the PO. Industry-wide, 18.4% of invoices are flagged as exceptions, and Ardent Partners attributes a large share of the 21.9% of AP staff time spent on supplier inquiries to exactly this. Each one becomes an email thread between AP, the buyer, and the receiving dock. The work is high volume, rule-based, and almost entirely mechanical, which is why doing it by hand costs the average team $9.84 an invoice while Best-in-Class teams run 79% below that.

The solution

Match on the tolerances your controller actually approved, and escalate the rest with the evidence attached.

ORVIX AI reads the invoice regardless of how it arrives — EDI, PDF, supplier portal, or a scan someone emailed — and matches it against the PO and goods receipt line by line. Quantity, price, and freight tolerances are yours to set; anything inside them posts straight to the ERP. Anything outside goes to the named approver with the PO, the receipt, and the delta already assembled, so the question is a yes/no rather than an investigation. Every decision, including the automated ones, lands on an immutable audit trail.

The outcome

What a manufacturing AP function looks like on the other side.

  • PO-backed invoices are the cheapest place to earn the 1.8x straight-through advantage Best-in-Class teams hold over their peers

  • Exception rate moves toward the Best-in-Class mark, 47% below the 18.4% average

  • Exceptions resolve in a single pass, because the PO, the receipt, and the delta arrive attached to the escalation

  • Processing time compresses from the 8.2-day average, where Best-in-Class teams run 79% faster, putting early-payment discounts back in reach

  • Duplicate and misallocated payments caught before posting, not during year-end audit